Privacy Policy

Introduction

Welcome to https://gourmet-tortilla-chips-authentico-foods.chicagotortillachips.com (hereinafter referred to as “GTCF,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and management of your data in compliance with various international privacy laws and regulations, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25 on the protection of personal information in the private sector
General Data Protection Regulation (GDPR) of the European Union
Lei Geral de Proteção de Dados (LGPD) of Brazil
California Consumer Privacy Act (CCPA) and its updated version, the California Consumer Privacy Rights Act (CPRA)
Colorado Privacy Act (CPA)
Utah Consumer Privacy Act (UCPA)
Connecticut Personal Information Protection Act (CTDPA)
Virginia Consumer Data Protection Act (VCDPA)
South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including our website at https://gourmet-tortilla-chips-authentico-foods.chicagotortillachips.com, mobile applications, online services, and products offered through these platforms. It is important to be aware that this policy does not extend to third-party websites, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy guides how we interact with users who:

Utilize our applications and services as authorized users.
Visit and engage with our website, including browsing and making purchases.
Subscribe to receive communication from us, such as newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

Account Information: Details related to your user account creation and management, including usernames, passwords, and contact preferences.
Payment Information: Data necessary for processing payments, such as credit/debit card numbers, expiration dates, and billing addresses.
Financial Information: Transaction history, purchase amounts, and other financial records relevant to our services.
Purchase Information: Items bought from us, order details, delivery addresses, and product preferences.
Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile phone numbers for device recognition and tracking (with user consent).
Location Data: Geographic location data provided by your device when you interact with our services (optional and with your consent).
Feedback and Reviews: Comments, suggestions, and ratings shared by users regarding our products and services.
Social Media Information: Publicly available data from social media platforms if you choose to connect them to your GTCF account.
Product Information: Details about the products you view, search for, or purchase on our site.

We collect this information through direct user input, interaction with our systems, and automated technologies, such as cookies and web beacons. Additionally, third parties may share personal data with us, but they are responsible for their own privacy practices.

Cookies

We use cookies to enhance your experience on our website and for analytical purposes:

Strictly Necessary Cookies: Essential for navigating our site and ensuring basic functionalities.
Preference Cookies: Remembering user preferences and settings to personalize content.
Analytics Cookies: Tracking user behavior, gathering navigation data, and compiling statistical reports (e.g., Google Analytics).

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which non-essential cookies are set on their device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary based on the type of data and its usage:

Transactional data related to purchases may be kept for a period exceeding the original purpose (e.g., for tax, legal, or accounting reasons) but not longer than is necessary or required by law.
Personal information used for marketing purposes will be retained until you opt out or request its deletion.
We will securely delete or anonymize data when it is no longer needed for any purpose.

Data Security

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

Encryption of sensitive data both at rest and in transit.
Engaging secure third-party service providers to process data on our behalf while ensuring they adhere to strict privacy standards.
Regularly updating our security protocols and systems to address emerging threats.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or a higher age limit as required by applicable law). Our services are intended for adults, and we encourage parents and legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete personal data.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except under certain circumstances.
Restriction: The right to restrict or limit our processing of your personal data in specific situations.
Portability: The right to receive a copy of your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for specific purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.

To exercise these rights or if you have any data-related inquiries, please contact our Data Privacy Team using the details provided below. We will respond to your request as quickly as possible and in line with applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on our website with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any privacy-related inquiries, requests to unsubscribe from communications, or data access/correction queries, please contact us at:

Email: privacy@gourmet-tortilla-chips-authentico-foods.chicagotortillachips.com
Address: Privacy Team, GTCF, 123 Main Street, Chicago, IL 60601 (for written correspondence)

We appreciate your trust in us, and we are committed to protecting your privacy throughout your interaction with Gourmet Tortilla Chips Authentico Foods.